For using the services of HajjUmrahPackages.uk, you must agree to the following terms and conditions.
ADVANCED BOOKING AND PAYMENT
Before beginning your journey with us, you must reserve your package with a non-refundable amount. For consideration, you must pay the agreed amount before the due date. We accept various payment methods, including but not limited to PayPal, VISA, MasterCard, and other debit and credit cards.
REQUIRED DOCUMENTS
You must have your original documents while travelling, including your National Insurance card, Visa, Passport, etc. All the required documents must be valid and up-to-date. In case of an absence of any essential documents, your journey can be disturbed.
ITINERARY CHANGES
We make sure that all the journey goes as we planned but there can be any unexpected circumstances sometimes. In case of unforeseen circumstances, we hold the right to change the accommodation, flight routes, and travel according to the requirements. Our representatives will contact you before making any changes.
HEALTH AND INSURANCE
We are not responsible for unexpected or expected health issues during your spiritual journey. To avoid problems, buying proper health and travel insurance before beginning your journey is advised. Make sure to consult healthcare experts and follow the SOPs provided.
PILGRIMAGE CONDUCT
All the travelers are requested to follow the rules and regulation of the Kingdom of Saudia Arabia. Appropriate action will be taken by law enforcement agencies without any tolerance in case of any violation of local laws.
UNAVOIDABLE CIRCUMSTANCES
Please note that we are not responsible for any unexpected changes or cancellations of flights due to uncontrolled factors like abnormal weather conditions or any policy change implemented by the law enforcement agencies.
LIABILITY TERMS
Our team follows the necessary guidelines to make your journey hassle-free. Sometimes due to the pilgrim negligence or some unwanted events, people face issues. To make it easier for the pilgrims and our team, we will not be responsible for any injury, loss, or damage caused to your personal belongings.
DISPUTE RESOLUTION
You can contact us at any time for the resolution of your disputes. Our team will immediately respond to your requests regarding the terms and conditions. We can negotiate if your queries and demands more closely comply with the terms. Otherwise, to make it more accessible and transparent, legal proceedings can also be considered.
By using our services, you consent that you have read and agreed to the terms and conditions. Thank you for choosing our services for your pilgrimage to the holy cities.